Responsible AI Policy

Languvia uses AI to assist website translation, multilingual publishing, quality checks and, where enabled, customer support. This Policy should be read alongside our Terms of Service, Privacy Policy and Acceptable Use Policy.

1. Purpose and accuracy

Our translation services aim to preserve source meaning, terminology and factual details—not invent facts or silently change editorial intent.

AI output can contain mistakes, omissions or biased wording. Automated quality checks and scores do not certify factual, legal, medical or regulatory accuracy.

2. Human oversight

Customers remain responsible for publication decisions and should arrange appropriate human review, especially for legal, medical, financial, safety-related or sensitive news content.

Use available approval controls before publishing important translations. Enabling automatic publishing does not make the output independently verified. Languvia’s publishing workflows support review before translated content returns to WordPress.

3. Privacy and customer content

Submit only information you are authorised to process, and avoid unnecessary sensitive information, passwords or payment credentials.

Customer content is processed to deliver the requested services under our Privacy Policy and applicable processing agreement. Using Languvia does not itself authorise general-purpose AI-model training or unrelated use of your content. Any additional use requires an appropriate legal basis, disclosure and permission where required.

4. Fairness and responsible use

We aim to preserve cultural context, reduce harmful bias and address reported translation problems.

Do not use Languvia to fabricate quotations, deceptively alter source meaning, impersonate others or facilitate unlawful discrimination. Do not represent automated output as professionally certified unless it has received that certification.

5. Transparency and reporting

Automated assistance should be clearly identified and must not be presented as a human professional’s judgement.

Report inaccurate translations, harmful bias or inappropriate AI responses through Languvia support. You may request human attention through the support-ticket channel. Privacy concerns can be sent to privacy@languvia.com.

We will assess reported concerns and take proportionate corrective action. This Policy does not reduce Languvia’s contractual responsibilities or customers’ mandatory legal rights.